Customer support and experience are crucial elements of an e-commerce website. Naturally, it requires a lot of work to perfect these areas. Thankfully, you can automate customer service to some extent to ease the burden. E-commerce is booming. Sales are up. Customers are shopping online in much higher volumes than ever before. As the orders pile, so does the need for

For businesses that are rapidly adopting digital transformation strategies in their workflow, automation has been a key driver. And one of the basic automation areas has been order management. Whether you are an enterprise-level store with multiple sales channels or a D2C mom-and-pop shop, order management is critical to stay in business. Manually handling the process creates difficulties like erroneous

Intelligent Gourmet prepares and sells fresh meals, juice cleanses, and artisanal kitchen goods geared toward healthy living. These products are retailed through their café-cum-store in Tampa, Florida. The products are roughly categorized into two types - Grab-&-go and Shelf-stable items. Grab-&-go products include salads, burgers, wraps, etc. which need to be picked up from the store. Some of these items

E-commerce processes are demanding. On a daily basis, retailers have to get hundreds of five-minute tasks done that may not appear to be much individually but take significant time when added up. From listing products, managing stock to processing orders, dispatching packages, and handling customer complaints - everything competes for attention. As the business grows, the demand, complexity, and repetition

Pig Brig is a feral hog trapping system that was developed by wildlife ecologists, Tony and Vickie DeNicola and marketed through Field Engine Wildlife Research, an environmental services and solutions company. The Pig Brig trapping system has an interesting inception story. The founders of Pig Brig Trap Systems started a non-profit organization back in 1995 called White Buffalo that conducts research

We are all familiar with the name ‘Goodyear’. Renowned as the long-standing tire and rubber manufacturer built on years of quality, this American multinational started licensing its brand name to other quality organizations within the auto parts industry. Goodyear Belts is one of these partnerships that began its journey as a startup in 2020 with a product lineup of belts,

The retail landscape is ever shifting. The Direct to Consumer (D2C) model is fast becoming popular for manufacturers who want to enter the market directly without any middle entity. While a B2C (Business to Customer) model has a line up of wholesaler and retailers in the process to reach the customers, D2C model does away with all of that. It gives