Intelligent Gourmet prepares and sells fresh meals, juice cleanses, and artisanal kitchen goods geared toward healthy living. These products are retailed through their café-cum-store in Tampa, Florida. The products are roughly categorized into two types - Grab-&-go and Shelf-stable items. Grab-&-go products include salads, burgers, wraps, etc. which need to be picked up from the store. Some of these items

E-commerce processes are demanding. On a daily basis, retailers have to get hundreds of five-minute tasks done that may not appear to be much individually but take significant time when added up. From listing products, managing stock to processing orders, dispatching packages, and handling customer complaints - everything competes for attention. As the business grows, the demand, complexity, and repetition